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These
ratings are posted by past users. Opinions expressed are exclusively those of
the individual client users and not of Royal Luxury Limousine.
If you would like to contribute a review Click Here
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Customer:
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Kim & Missi Pinkney |
Customer
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Date of
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10/10/2007 |
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Client Comments |
I received excellent service from Mark. The Limo came early and the Driver was AWESOME!! He even held my wife's train until she got to the front of the aisle...lol I paid for a 10 passenger Lincoln and got a BENTLEY, what an upgrade!! Thank you guys for making our day unforgettable. We will definetly use you again and have recommended you to all our friends. |
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Customer:
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Branimi Jukic |
Customer
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Date of
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12/22/2007 |
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We rented the '08 Infinity QX56 for a bachelor party on December 22nd. Being that I found Royal through a Google search and went with them solely based on being lower priced than anyone other service, I was a bit concerned to say the least even though the call center (Mark) was very professional. This concern ended quickly, however, when the limo arrived nearly 1 HOUR PRIOR to scheduled pickup. Jersey, the driver, was top notch!! If you book with Luxury, ask for Jersey, you will not be disappointed. Class act and very accomodating. In addition to the service and the driver, the car was as depicted on the website, in perfect shape, however I would not recommend putting more than 15 guys in the limo. We had 13 and could have fit another 2, but keep in mind, most of us are 200+ lbs so with a smaller group, 18 should be able to fit no problem. Overall a great experience for a bachelor party and definitely would recommend giving Royal a try as I will certainly use them again if needed... |
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Customer:
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Philine Vega |
Customer
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Date of
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07/03/2006 |
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Client Comments |
On June 28th, I rented a Chrysler 300C Phantom for a trip into the city for dinner and a concert. It was just my friend and I, but we're hard working teachers and deserved the luxurious treat. We could not have been more pleased with the service received from Royal Luxury! Not only was the limo stunning and top class, but the driver was VERY accommodating and personable. We made itinerary changes a few times, but none of it was a problem. I highly recommend Royal Luxury for all of your limo needs. I can't wait to try another exotic from this company! |
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Customer:
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Marianthi Handras |
Customer
Service Rating: |
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Date of
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02/19/2006 |
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Client Comments |
Thank you very much for your service on the 19th, last Sunday. The Escalade was impressive. Our driver very courteous, polite and ready to please. A very nice man who knew his job, his way around the city and very pleasant. I'm sorry if we held him too long in the freezing cold. The event was a great success, my 16-year old was (is) very happy. The whole day will be a memorable for all of us. |
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Lee Dawson |
Customer
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Date of
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05/27/2005 |
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Client Comments |
A fantastic start to a fantastic week. My girlfriend was overjoyed!! I was very impressed with your service during the booking phase and on our pick up. We arrived back yesterday and I have already passed on your details. I have no hesitation on recommending your company to other people. Thanks. |
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Customer:
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Betsy DeClerk |
Customer
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Date of
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02/24/2005 |
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Client Comments |
We were very pleased with the service your company offered. We actually rode with another limousine service during our stay and that company had a very dirty limousine. Your vehicles were very clean and we would recommend and use your company again. |
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Vendor Response |
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Customer:
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M D McDaniel |
Customer
Service Rating: |
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Date of
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01/28/2005 |
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Client Comments |
Our driver was great! Waiting on us at airport & even called to see he could come erly for return ride. Overall, an A+ experience. |
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Customer:
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Angela Poujol |
Customer
Service Rating: |
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Date of
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12/26/2004 |
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Client Comments |
Will
highly recommend to all my friends traveling to NYC from Texas. Thanks
so much for great service and the suprise upgrade! Our trip was more
memorable because of your service. |
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Customer:
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John Brazauskas |
Customer
Service Rating: |
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Date of
Service: |
12/18/2004 |
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Client Comments |
Punctuality of the driver was great - just what we needed. We will consider using your service again in the future. |
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Customer:
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Eddie Mason |
Customer
Service Rating: |
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Date of
Service: |
12/16/2004 |
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Client Comments |
The
service was exactly as I had expected. We booked an airport pickup and
days shopping in Woodbury Common. The price was not the cheapest but I
was offered an upgrade which sealed the deal. The drivers were friendly
and helpful. The cars were in excellent condition albeit some the
drinking glasses were dirty but overall the standard was very good.
Overall I would strongly recommend Royal Luxury as a trustworthy limo
company. |
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Customer:
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Joe Sergi |
Customer
Service Rating: |
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Date of
Service: |
12/11/2004 |
Chauffeur
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Client Comments |
Excellent
service. Suav was a personable, friendly and professional driver. The
car was extremely clean. The only concern was that the liquor seemed to
be old or odd-tasting. Other than that it was great. |
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Customer:
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Peter Brenton |
Customer
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Date of
Service: |
12/9/2004 |
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Client Comments |
Chauffer
was there on my arrival, very courteous and helpful. Made a great start
to our holiday, impressed my daughter greatly ( not an easy thing to do
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coming in Feb. |
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Customer:
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Denise King |
Customer
Service Rating: |
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Date of
Service: |
12/3/2004 |
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Client Comments |
We
used this service several times during our weekend in New York. After
first airport pick up we knew we were dealing with professionals and
did not worry about all other arranged times. They helped make our stay
in the Big Apple even more special. All drivers were courteous and
effecient. However one driver did charge us more than qouted and would
not clarify if gratuity covered tip - akward moment for us non
Americans!!! |
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Customer:
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john chambers |
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Date of
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12/2/2004 |
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Client Comments |
Very pleased with service |
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Customer:
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Rebecca Reaves |
Customer
Service Rating: |
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Date of
Service: |
10/16/2004 |
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Client Comments |
everything worked out great - chauffer was early and was familiar with directions - no complaints whatsoever. |
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Customer:
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Carla Dillard |
Customer
Service Rating: |
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Date of
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10/15/2004 |
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Client Comments |
Zbingw,
I'm sure I've misspelled his name was Fabulous! He's the driver from
Poland and he was so good we wanted to request him the next time! He's
a keeper! |
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Customer:
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Cheryl Hayden |
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Date of
Service: |
10/15/2004 |
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Client Comments |
Incredible
experience with "Zbignew" in a beautiful limo! He was on time,
friendly, informative, comfortable and fun to be with! We were glad to
see him for the return ride! Your limo service and vehicle are great!
Thanks for the upgrade, too! |
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Customer:
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Timothy Bledsoe |
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Service Rating: |
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Date of
Service: |
10/14/2004 |
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Client Comments |
The
service we received was of excellent quality. We would definitely
recommend your service to our friends who are traveling in the NYC area |
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Customer:
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Barbara Hayes |
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Service Rating: |
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Date of
Service: |
10/13/2004 |
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Client Comments |
Royal
luxury Limo is the only limo service I use. I have used them for about
a year now. Suave is without a doubt the best driver He is reliable,
friendly, and he has never let me down. If we get other drivers Suave
sees to it they are as well relaible, friendly and professional. I have
no complaints at all about Royal Luxury. |
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Customer:
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Debbi Hinson |
Customer
Service Rating: |
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Date of
Service: |
10/8/2004 |
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Client Comments |
The
Limo was beautiful! Suav was our driver and he was extremely prompt,
professional and had great recommendations for our stay in NYC. We are
planning a trip next year and will definitely be calling Royal Luxury
Limo again!
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Customer:
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Sharlyn Threadgill |
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Date of
Service: |
10/8/2004 |
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Client Comments |
Suav (our driver) was great!! He made the trip to ISLIP a blast. |
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Customer:
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natalie |
Customer
Service Rating: |
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Date of
Service: |
9/18/2004 |
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Client Comments |
we
had a great night,thanks to you. the only little thing, we didnt have
our comp bottle of champagne, he forgot. Until later on, it was fine.
thanks again |
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Vendor Response |
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Customer:
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Sal |
Customer
Service Rating: |
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Date of
Service: |
9/18/2004 |
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Client Comments |
Very satisfied. Service/driver was excellent |
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Customer:
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Quay Weygandt |
Customer
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Date of
Service: |
9/13/2004 |
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Client Comments |
We
had a driver from Poland who was very nice and courteous and serviced
us very well. We were glad to have him from and to the airport. Very
talkable and likeable. |
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Customer:
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Peter Tega |
Customer
Service Rating: |
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Date of
Service: |
9/5/2004 |
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Client Comments |
Very Pleased. Would recommend highly. |
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Customer:
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Anita |
Customer
Service Rating: |
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Date of
Service: |
6/3/2004 |
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Client Comments |
I
am pleased with your services and will certainly be happy to recommend
it to all -I was mostly impressed with the precision of pick up time
and the management of the 10 hours of service - speaking for my son, he
said that the driver was cool and helpful. Thank u!! |
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Customer:
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Blanca Brenes |
Customer
Service Rating: |
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Date of
Service: |
6/1/2004 |
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Client Comments |
The
driver looked and acted very professional and the vehicle was spotless.
We had the same driver for pick up and drop off at the airport. He was
great. A great start (and ending) to our NYC vacation. |
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Customer:
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Jeffrey Feldman |
Customer
Service Rating: |
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Date of
Service: |
5/30/2004 |
Chauffeur
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Client Comments |
The
service was first rate. Our driver, Tom, was punctual, good-humored,
flexible and very courteous. A perfect start to our wedding day. We
will sing the praises of Royal Luxury Limo to everyone we know! |
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Customer:
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Philip Tremlett |
Customer
Service Rating: |
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Date of
Service: |
5/6/2004 |
Chauffeur
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Client Comments |
My
wife and I are very pleased with the service your company supplied. The
car was waiting for us and the chauffeur was very informative as we
drove to New York. Great value for money. Will book you again if we
come to NY. Thanks. P. tremlett (Mr) |
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Customer:
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Larry Jorgensen |
Customer
Service Rating: |
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Date of
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2/1/2004 |
Chauffeur
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Client Comments |
We
were dlighted with everything--Being met at the airport by a friendly
face,late at night, was a wonderful intro to New York. Our
driver,Suavic,spelled right, was professional, but most importantly
cared about my family. We used him on both trips and if you ask me you
ought to give him a raise. He puts your company on the top of the list.
Thanks to all for your help. Our trip was wonderful. Larry Jorgensen |
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Vendor Response |
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OVERALL RATING : |
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Vehicle
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Customer:
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Mr Keith Ward |
Customer
Service Rating: |
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Date of
Service: |
1/15/2004 |
Chauffeur
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Client Comments |
Very
pleased with this job although the chauffeur was casually dressed.
Pleasant drive and driver very helpful. These ratings do not apply to
return trip on 19th Dec, booked separately with which I was far less
impressed. Pick up was late with no apology and he spent most of
journey swearing on the phone about his other bookings |
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Vendor Response |
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OVERALL RATING : |
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Vehicle
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Customer:
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Dell Osborn |
Customer
Service Rating: |
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Date of
Service: |
12/29/2003 |
Chauffeur
Rating: |
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Price
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Client Comments |
Our driver (Suave, sp?) was wonderful and very helpful! |
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Vendor Response |
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OVERALL RATING : |
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Vehicle
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Customer:
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Paul Wilson |
Customer
Service Rating: |
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Date of
Service: |
12/25/2003 |
Chauffeur
Rating: |
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Price
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Client Comments |
Service
was great from my first email. Excellent customer service. Dario made
the experience an easy, stressfree and enjoyable. The car was fantastic
and the chauffer was polite. I was a bit worried about booking on-line
because there was so many little details to find out, but all my
queries were answered with great customer service. I had a fantastic
time in your city. If anyone I know goes to New York, I recommend Royal
Luxury Limousine; the only way to travel. Thanks for making my trip a
memorable one. |
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Vendor Response |
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OVERALL RATING : |
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Vehicle
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Customer:
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Dana Boesch |
Customer
Service Rating: |
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Date of
Service: |
12/18/2003 |
Chauffeur
Rating: |
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Price
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Client Comments |
it
was our fist time to NY and your airport limo service was
fantastic......it was a good beginning to a great vacation in New York. |
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Vendor Response |
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OVERALL RATING : |
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Vehicle
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Customer:
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Mike Cahill |
Customer
Service Rating: |
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Date of
Service: |
12/16/2003 |
Chauffeur
Rating: |
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Client Comments |
Despite
short notice of booking, able to meet requirements perfectly. Will
strongly recommend to others. (Feedback also try for trip 21/12/2003) |
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Vendor Response |
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Reviewed by Limos.com |
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